We are pleased to offer free shipping for all orders placed through our website, using reliable carriers such as DHL or FedEx. However, we are always happy to accommodate special shipping requests from customers, subject to availability. For international orders, we typically rely on the same carriers for safe delivery.
We take every measure to ensure that your products are delivered to you in excellent condition. For added protection, we package all minerals in sturdy boxes and securely wrap them in bubble wrap or other protective materials to safeguard against any loss or damage during transit. Should you receive a damaged product, please do not hesitate to contact us, and we will be happy to refund or replace it.
We understand that sometimes, returns may be necessary. As such, we gladly accept returns within 14 days from the delivery date. If you need to return a product for any reason, please contact us directly for instructions. Please note that any shipping expenses incurred during returns, including return costs, are the buyer’s responsibility.
Standard Delivery 1 to 2 weeks.
Express Delivery 1 Week.
Thank you for choosing Fine-Natural-Mineral.com