Our Refund Policy covers all purchases of mineral and gemstone products made on FineNaturalMinerals.com. If for any reason you are not satisfied with your purchase, we offer a full refund of the purchase price.
To initiate a refund, please contact us within 14 days of receiving your product and provide proof of purchase. We kindly ask that the product be returned in its original condition. If the product is returned damaged, we will be unable to provide a refund.
Please note that customers are responsible for any shipping fees associated with returning the product. Once we receive and inspect the returned product, we will issue a full refund, less any applicable fees. We will refund your payment using the same method of payment that was used for the original purchase.
If you have any questions or concerns about our Refund Policy, please don’t hesitate to contact us at any time. Our team is here to assist you and provide a memorable shopping experience.
Thank you for choosing Fine-Natural-Minerals.com